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FREQUENTLY ASKED QUESTIONS

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Orders & Shipping

Standard shipping takes 5–8 business days. Express shipping takes 2–4 business days. All orders are processed within 1–2 business days before shipping.

Currently, we ship within the United States. International shipping is coming soon — join our newsletter to be the first to know.

Once your order ships, you'll receive an email with a tracking number. You can also track your order anytime on our Track Order page using your order number and email.

We process orders quickly. If you need to make changes, contact us at [email protected] within 1 hour of placing your order. After that, we may not be able to modify it.

Yes! Orders over $100 qualify for free standard shipping within the United States.

Returns & Refunds

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original packaging with all tags attached. Visit our Refund Policy page for full details.

Email [email protected] with your order number and reason for return. We'll send you a prepaid return label and instructions.

Refunds are processed within 5–7 business days after we receive and inspect your return. The refund will appear on your original payment method.

Yes! Contact us at [email protected] and we'll arrange an exchange, subject to availability.

Sizing & Fit

Our pieces are designed with an oversized, relaxed fit. We recommend checking the size guide on each product page for exact measurements. If you're between sizes, we suggest going with your usual size for the intended oversized look, or sizing down for a more fitted feel.

Every product page has a 'Size Guide' button that shows detailed measurements. We also have a dedicated Size Guide page with measurements for all our product categories.

Model sizing information is listed on each product page where available. Our models typically wear size M or L and are 5'10"–6'1".

Products & Care

We use premium heavyweight cotton (280–320 GSM) for our tees and hoodies, and high-quality mesh fabric for our shorts. All materials are pre-shrunk and built to last.

Machine wash cold inside out with like colors. Tumble dry low or hang dry. Do not bleach or iron directly on prints. Check our Care Instructions page for detailed guidance.

Our prints use high-quality screen printing and DTG techniques designed to withstand regular washing. Following our care instructions will keep your pieces looking fresh for years.

Some items are limited edition and won't be restocked. For items that will return, you can sign up for back-in-stock notifications on the product page.

Payments & Security

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment processor. We also support Apple Pay, Klarna, Affirm, and Afterpay/Clearpay — split your purchase into easy installments at checkout with no extra fees.

Absolutely. All transactions are processed through Stripe with industry-standard SSL encryption. We never store your card details on our servers.

Yes! Digital gift cards are available in various denominations. They make the perfect gift for anyone who appreciates premium streetwear.

Yes, discount codes can be applied alongside gift card payments.

Account & Loyalty

No! We offer guest checkout so you can purchase without creating an account. However, having an account lets you track orders, save your wishlist, earn loyalty points, and check out faster.

Earn 1 point for every $1 spent. Accumulate points and redeem them for discounts on future orders. You also earn bonus points for writing reviews and referring friends.

Our affiliate program lets you earn commission on sales you refer. Start at 5% (Bronze), grow to 10% (Silver) and 15% (Gold) as you refer more customers. Apply on our Affiliate page.