SHIPPING & RETURNS
Everything you need to know about getting your Unality order.
Shipping Options
We offer two shipping methods for all domestic orders:
Standard Shipping
5-7 business days
$9.99 — FREE on orders over $100
Express Shipping
2-3 business days
$19.99
International Shipping
We currently ship to the United States, Canada, United Kingdom, and Australia. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Processing Time
All orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order ships. During new drops, processing may take an additional 1-2 days due to high demand.
Returns & Exchanges
We want you to love your Unality pieces. If you're not completely satisfied, we accept returns and exchanges within 30 days of delivery.
- Items must be unworn, unwashed, and in original condition with tags attached
- Contact us at [email protected] to initiate a return
- Return shipping costs are the responsibility of the customer unless the item is defective
- Refunds are processed within 5-7 business days after we receive the returned item
- Exchanges are subject to availability
Need Help?
Contact our support team at [email protected] or use our contact form.