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SHIPPING & RETURNS

Everything you need to know about getting your Unality order.

Shipping Options

We offer two shipping methods for all domestic orders:

Standard Shipping

5-7 business days

$9.99 — FREE on orders over $100

Express Shipping

2-3 business days

$19.99

International Shipping

We currently ship to the United States, Canada, United Kingdom, and Australia. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Processing Time

All orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order ships. During new drops, processing may take an additional 1-2 days due to high demand.

Returns & Exchanges

We want you to love your Unality pieces. If you're not completely satisfied, we accept returns and exchanges within 30 days of delivery.

  • Items must be unworn, unwashed, and in original condition with tags attached
  • Contact us at [email protected] to initiate a return
  • Return shipping costs are the responsibility of the customer unless the item is defective
  • Refunds are processed within 5-7 business days after we receive the returned item
  • Exchanges are subject to availability

Need Help?

Contact our support team at [email protected] or use our contact form.